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Emergency 911 Act - Key Facts

21 - The number of 911 call centres in Alberta.

30,000 - The number of emergency calls a large 911 call centre can take in one month.

70 - The percentage of 911 calls that can come from cellphones.1

25 - The percentage of 911 call centres’ operating costs the landline 911 levy, in place for over a decade in Alberta, used to cover.

$0.44 - The monthly cost of the 911 levy for cellphones and landlines.

$15.5 million - The estimated amount of funding the 911 levy will grant back to Alberta’s 911 centres each year

$5,000 - The maximum fine for a frivolous 911 call made by a first time offender.

$10,000 - The maximum fine for a frivolous 911 call made by a repeat offender.

2.9 - The government’s estimated administration costs as a percentage of total funds raised by the 911 levy each year.

$18.65 million – the annual amount the 911 levy is estimated to raise in Alberta.

15.9 per cent – The wireless service providers’ annual administration costs of the total funds raised by the 911 levy.

1 Approximate figure based on numbers provided by various 911 call centres.

  • Date modified: 2016-02-25